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Course Name Workshop on Communicating Across Cultures Date 9-11 June 2015 Aim The aim of the workshop is to develop participants’ critical awareness on the processes of communication across cultures and between different cultural groups. Rationale All human beings conform to a culturally determined reality. Our culture shapes the way we “see” reality. Having effective communication skills is a must in any position, in any business. The ability to navigate across cultural lines and to communicate fexibly and sensitively with others is a standard for success. The focus of this workshop is on developing an understanding of the secrets of communication across cultures and the ways in which different groups seek to understand each other in terms of representations and cross-cultural encounters. Target Group This course is opened to Malaysian government offcers, grade 41 and above. Learning Outcomes By the end of this course, participants should be able: U To demonstrate an understanding of key theoretical approaches and concepts in communicating across cultures; U To identify the main ways in which culture affects communication process; 54 U To state the similarities and differences in the cultural systems and behaviours in a systematic way; and U To appreciate culture diversity. Course Methodology An integrated interactive teaching and learning methodology will be adopted. Participants learn through lectures, discussions, practical exercises and group activities. Course Content U Defnitions, Impact and Scope of Culture; U Elements of Communication; 2015 Prospectus