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INSTITUTE OF DIPLOMACY AND FOREIGN RELATIONS INSTITUTE OF DIPLOMACY AND FOREIGN RELATIONS
MINISTRY OF FOREIGN AFFAIRS, MALAYSIA MINISTRY OF FOREIGN AFFAIRS, MALAYSIA

will be able to develop their personal negotiation style in a better understanding of Malaysia’s foreign policy
a challenging, actor-oriented, international environment. and trade and economic policies, both regionally and
The course was also designed to inspire, illustrate, and internationally.
ignite important key strategies and tools to enhance
the negotiation and influence favourable outcomes. In line with this, IDFR successfully organised Public
During the three-day course, the participants were Diplomacy Workshop for Junior Level Officers for the
exposed to modules such as The Principles and Process year 2021. The course was held online from 28 to
of Negotiation; Different Negotiating Types and Styles; 30 September 2021 and was intended for Malaysian
Negotiating Mindset and Managing Emotion; Negotiation government officials from the Management and
Strategies and Tactics, and The Power of Framing Professional Group, grade 41 to 44 who are involved
and Reframing in Negotiations. They also had the in public diplomacy and the media in delivering
opportunity to actively participate in various activities in information and government policy to the target local
Group Dynamics, Breakout Session: Simulated Activities, and foreign civil society.
Group Discussion, Group Presentation and Reflection,
and Negotiation Patterns: Proven Approaches. A total of 17 participants who attended the workshop
were officers from various ministries, departments,
At the end of the course, Director of LNPD, Mr Hamizan and agencies of the Malaysian government. They were
Hashim delivered his closing remark whereby he from the Department of Chemistry Malaysia, National
expressed his special appreciation and gratitude to the Audit Department, Malaysia External Trade Development
experts for delivering and sharing with the participants Corporation, Malaysia Nuclear Agency, Ministry of
their views and invaluable experiences. He also Higher Education, Ministry of International Trade and
congratulated all participants for their commitment and Industry, and Ministry of Defence.
active participation throughout the course.
The participants were exposed to modules such as
Media and Public Diplomacy, Press Release Writing
(English); Handling Media During Crises; Press Release
Writing (Bahasa Melayu); Press Release Writing
(Discussion and Presentation), Mastering the New
Media; Managing Public in Social Media Platform
(Practical), Basic Live Interview (TV and Radio); and
Script Preparation and Mock-Up Online Interview. The
modules were delivered by Ms Salbiah Mohd Said, Mr
Nordin Abdullah, Mr Mohd Razman Abdullah, and Mr
Gerard Ratnam, alongside colleagues Ms Jessy Chahal
and Ms Sonia Ayesha.
Public Diplomacy Workshop for Junior Level Officers
2021 Throughout the three days, the participants had
gained a lot of information and obtained the necessary
As the main goal of the interaction is to influence the skills required to better communicate diplomatically
public thinking at the international level and promote with the public in the traditional media and new
one’s national interest, effective public diplomacy media. Additionally, the course helps to increase
activities help to promote and contribute towards their awareness of public diplomacy and make them

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2021 ANNUAL REPORT 2021 ANNUAL REPORT